News

18
Dec

2012 Christmas Closure Dates Notification..

Andrew’s Computer Help Zone Services will be closed from Friday 21st of December to Monday 14th of January 2013. I would like to thank you for your support throughout 2012 and look forward to seeing you again in 2013. Finally, I’d like to wish you all a very Merry Christmas and a Safe and Prosperous New Year. Enjoy your break

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24
Oct

Some Hints, Tips and Cautions from Andrew..

Hints & Tips.. Still confused and frustrated with the Microsoft Office 2007 & 2010 Ribbon Interface? To this day, I still get questions on a weekly basis from people who hate the Microsoft Office 2007 & 2010 “Ribbon” interface with a passion! Like many folks, I too loved the previous Microsoft Office Menu Interface from Version 2003 and below and

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18
Sep

Serious Internet Explorer Vulnerability Discovered in IE Versions 7, 8 and 9..

Security Alert News sites around the world are reporting a serious “Zero-Day-Exploit” security flaw just discovered (in the wild) involving Microsoft’s Internet Explorer Web Browser. The exploit affects Versions 7, 8 and 9 of Internet Explorer running on Windows XP, Windows Vista or Windows 7.   Microsoft have confirmed the problem exists and are working on patching it up, however you

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12
Jul

Don’t become a statistic – How NOT to get hacked online..

The Scenario.. Sadly, one of my clients (identity withheld for privacy reasons) recently had a Hotmail email account hacked into. The hacker guessed the account password. By reading emails in the account, the hacker discovered other websites often visited. What made the whole scenario worse was that the person used the same password on just about every website they needed

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29
Jun

Insane Support Advice & Windows 8 pending release..

A perfect example of Support Advice you should avoid. Recently, I had a problem with a software package we use here which is absolutely critical to the operation of our office. So I contacted the Support Department of this “rather large” Australian Software Developer who deals mainly with Accounting Firms and received what I considered to be absolutely insane advice

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5
Jun

Update – computerhelpzone.NET.au issue resolved – The domain is now us..

Update as previously promised.. I am pleased to report that despite a bit of a bumpy ride at the start of trying to resolve the .net.au version of our domain name issue that I wrote to all of you earlier, the .net.au version of our computerhelpzone.com.au Domain Name has now been resolved. After a recent friendly conversation with the other

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21
May

Tips on Detecting Fake Emails..

I’ve cleaned many PC’s over the years from infections people got by opening an attachment. Scammers / Spammers and Virus writers use typical human nature “curiosity” to get folks to open their idiotic creations, so I decided I’d write a short piece with a few tips on how to spot the fakes. I’m going to use a recent “real life”

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20
Jan

Check out our new security page – created due to popular demand!

Due to popular demand from clients and web site visitors emailing us to request a page be created which lists all our recommended security related products in one spot, we’ve gone ahead and done just that! Check out our new “Recommended Security and Backup Solutions” page by clicking this link.. Alternatively, go to our home page and just click on

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5
Dec

Adobe Reader 2012 SCAM Alert

Hi Folks.. There is an email circulating claiming to Introduce “Adobe Acrobat Reader 2012” The email is BOGUS and not from Adobe.  There is no such thing as “Adobe Reader 2012 – it IS a scam. The email you receive will look something similar to this; – – – – – – – – – – – – 8< – –

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2
Nov

Security Warning – Fraudulent emails to QuickBooks Users

Security Warning – Fraudulent emails to QuickBooks Users A recent alert has been issued by Quicken (Reckon) Support warning customers that fraudulent emails being sent to QuickBooks users that prompt them to install a bogus “Intuit Security Tool” Here’s the complete text received from Quicken just a few moments ago.. – – – – – – – – – –

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