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30
Sep

Do you get tired constantly being bugged by unsolicited sales calls?

  Your time is valuable and you’re working away trying to make a living and keeping your clients happy. Then the (mobile / office / home) phone rings. You hear.. “Hello, am I speaking with (your first and last name)?” “Yes it is” you answer – “how may I help you?” And here comes the crunch.. Well this is so

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29
Sep

Four Questions Clients Ask about Windows 10

  Authors Note: I usually don’t do this, but as I’m a fan of Lenovo Laptops I thought I’d reproduce an article they published which impressed me and add some of my own comments to it at the end. (Note that I have absolutely no financial affiliation with Lenovo apart from being a happy owner of two of their products

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21
Sep

Windows 10 – Is it worth upgrading? What about Privacy?

Windows 10 – Is it worth upgrading? Check out its Privacy Settings before you do.. Many people have asked me my opinion on Windows 10 so I’ve set it up in an Oracle Virtual Machine, activated it and explored it to some extent. My first impression is that it is leaps and bounds over Windows 8 / 8.1 .. Microsoft

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5
Aug

Watch out for this costly hoax from ‘Microsoft’

[Taken from IT Security News and the news.com.au website] Further to my warning a few weeks ago about the Ransomware Trojan / Virus which could cripple your entire network, here’s a serious warning just published in IT Security Reports I subscribe to, as well as on some news sites. Note that this warning / heads up is also valid to

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21
Jul

A tip explaining how to avoid common email traps..

Ransom Ware – Crypto Locker Infections Recent events prompted this blog post to remind everyone about the traps when dealing with email and attachments. Those who are interested in learning more, please see the end of this post for links to web sites that explain the destruction this type of infection causes and how it works. DO NOT OPEN ATTACHMENTS in email unless

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30
Jun

A great tip about securing your online accounts..

This is something I’ve been doing for years. Many sites offer you the opportunity to save a set of questions and answers in the event that you lose access to your web site account, online email account or whatever. There’s been a bit of press lately about folks accounts being hacked because Hackers managed to guess the answers to their

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5
Dec

List of Run Commands in Windows 7

People often ask me how I remember all the commands in Windows 7 that can start programs in by just clicking the Start ORB in Windows 7, clicking Run and then entering a short command, which is more often than not, starting the program by Navigating the Start > Programs Menu and clicking the programs Icons. Well, the truth is

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25
Nov

Poodle Vulnerability – Are you protected?

Most would by now have heard of the SSL 3.0 Vulnerability, but have you tested if you’re at risk? How to test your browser’s TLS/SSL protection Several websites test whether your currently open browser supports SSL 3.0. For a simple test, Poodletest.com displays a poodle dog if your browser still supports SSL 3.0, and a Springfield terrier if it doesn’t.

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16
Jan

Windows 8 – Limited support.. Business Users take note.. [Updated]

Updated Monday, February 25th 2013.. I wrote about this topic a few months ago, but as I just saved another client from a potentially expensive time wasting experience because they called to ask if upgrading to Windows 8 would cause them any problems, I think it’s worth repeating. To date, I’ve have formatted Windows 8 out for 2 people who decided to  downgrade ..

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18
Dec

2012 Christmas Closure Dates Notification..

Andrew’s Computer Help Zone Services will be closed from Friday 21st of December to Monday 14th of January 2013. I would like to thank you for your support throughout 2012 and look forward to seeing you again in 2013. Finally, I’d like to wish you all a very Merry Christmas and a Safe and Prosperous New Year. Enjoy your break

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