Rates

Site Call Fees

On Site Service Call – $ 150.00 + GST

(Applies to all On-Site Visits and Includes the first 30 minutes of work performed – hourly rates apply thereafter)

Hourly Rates

(Billed in 15 minute blocks)

Microsoft Windows Workstations – $120.00 per hour + GST
Microsoft Windows Server Platforms – $160.00 per hour + GST

Remote Connect Services – Repairs & Trouble Shooting problems remotely
$120.00 + GST Connect Fee

( includes first 30 minutes of trouble shooting / repairs once connected )
Standard Hourly Rates as detailed above thereafter.

Note to New Clients – if you have not used our Remote Connect services before, Credit Card details will be required before any works are undertaken and you will be billed at the completion of works until such time as we have established a regular working relationship.

Click this link for more information on Remote Connect Services

Telephone and Email Support – billed at our standard Hourly Rates

After Hours Hourly Rates

For emergency IT Services requested and/or rendered after 7.30pm on weekdays, all weekends & Public Holidays

An additional charge will be incurred and billed on all of the above specified rates when emergency IT Services are requested and / or provided outside of normal business working hours. After Hours Microsoft Windows

Workstations – $200.00 per hour + GST
Microsoft Windows SERVER Platforms – $240.00 per hour + GST

Please note that our standard business working hours are from 10.30am to 7.30pm – Monday to Friday.

Rates

Site Call Fees

Hourly Rates

After Hours Hourly Rates

For additional information or clarification on any of the above, please